On Hold Messages are a valuable marketing tool for any business and a great way to keep your callers on the phone lines for longer. Messages on hold are the best way to establish a professional sounding greeting and create a fantastic first impression.

You can use the opportunity of a captive audience to let customers know more details about your company including your opening hours, location, website address, and current specials or new promotions.

Media Messages has a variety of different message on hold packages available, with flexibility in the number of initial messages you choose, as well as how often you would like to update these messages. The process to establish your own customised messages on hold is actually quite simple and we walk you through it every step of the way.

The Process:

1. First point of contact will be our friendly sales team, who will introduce you to our products and help you find the message on hold product best suited to your business' needs. Once you have signed up for one of our affordable packages, your account manager will then pass you on to our creative scriptwriters. It is these guys that will work with you to create strategic messages that will inform and educate your callers.

2. Once you have approved the script, it will be passed on to production, who will then get your selected voice artist to read your script. These guys are exceptionally talented and are sure to represent your brand in a very positive light.

3. Once our audio engineers are happy that the voice recordings are perfect, they will then take it to the editing suites and mix, manipulate and transform your reading into a professional production. Adding appropriate royalty free music and sound effects where necessary.

4. We will then send you your audio file to be uploaded to your phone system, either by email or USB - depending on your telephone system. This is easily added to your phone lines, and once completed will automatically start playing to your callers when you put them on hold.

It's time to sound more professional and to educate and entertain your callers while they wait on hold. Use this valuable 'airtime' to promote your brand, products and services. Give our team at call today.